Delivery & Returns
Delivery
We offer a standard service via Royal Mail.
- Royal Mail 48hr: £3.99
Free standard shipping on orders over £75.
Returns
If you are not happy with your order for any reason, we’ll be happy to take the goods back as long as they are unworn and they still have the labels attached within 30 days of receiving your order
How to Return
- Fill out the Returns Form which came with your order (you can download it here).
- Insert the form along with the goods you wish to return into a secured package
- Purchase a shipping label and send your goods back to our returns address
Suite TC05
1 Rocky Lane
Aston
Birmingham
B6 5RQ
When returning goods, please ensure:
- Goods are well packaged to avoid any damage during transit.
- Shipping labels are applied to the return package, not directly applied to your goods.
- All return packages are sent with a trackable, insured service as we cannot take responsibility for any items damaged or lost in the return transit. You can buy a Royal Mail shipping label here.
- Proof of postage is kept until you receive confirmation from PuttUgly.
Returns are normally processed within 2-5 working days.
Need More Help?
You can always contact us for any return question at hello@puttugly.com.